According to the International Ergonomics Association, “[Human factors] is the scientific discipline concerned with the understanding of interactions among humans and other elements of a system, and the profession that applies theory, principles, data, and other methods to design in order to optimize human well-being and overall system performance” (International Ergonomics Association, 2010).

Designing products, systems, or processes that consider the interaction between corporations and employees is critical to the Occupational Health Service (OHS)—and our clients. One of our key clients uses many technology devices, including tens of thousands of mobility tools for mission-essential services. MBA CSi uses Human Factors Engineering (HF&E) to meet occupational health and safety and productivity goals. Generating proper ergonomic design specifications is necessary to prevent repetitive strain injuries and other musculoskeletal disorders. Unfortunately, if appropriate ergonomic design specifications are faulty or non-existent, over time, it can lead to long-term disability.

MBA CSi uses HF&E for mobile device selection. HF&E allows a laser-focused approach to ergonomics. We use a dedicated lab to ensure both hardware and software are optimized. Our team operate repetitive tasks, diagnose and resolve issues, and train users to maximize productivity and efficiency. This helps minimize the potential for upper extremity injuries that could be associated with repetitive motions. Our approach to HF&E stresses the importance of user-centered or person-centered design. It ensures people, tasks, and environments are safe, effective, and efficient.

Author: Sean P. Delaney, MBA CSi’s SVP of Strategy

MBA CSi
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