The following bullets are all-inclusive influences for our eCommerce and logistics government clients. MBA CSi has experience with many eCommerce and Logistics projects. These projects include a wide variety of scope and complexity. However, the two things that remain consistent is our Agile approach and our teams of motivated experts. This allows us to deliver solutions that scale into sustainable and profitable change. Our success is attributed to—
- Critical and strategic eCommerce and logistics services and solutions that solve real-world problems
- Transformative leadership know-how, specialized subject matter expertise, and innovative best practices
- Trusted leadership who can move and inspire clients with innovative ideas
- Convert ideas into reality while demonstrating how to scale with repeatable success
Perhaps more than any other business function, logistics, supply chain, and transportation continue to undergo a profound transformation. One primary reason for transformation includes the many advances in technology from artificial intelligence to machine learning, blockchain, and data analytics that provide tremendous insight into making better decisions. Additionally, there is what many call the “Amazon effect.” Everyone has high expectations and demands for fast delivery.
Subject matter experts lead MBA CSi eCommerce and logistics teams. Projects begin with an initial Agile discovery phase of collecting and analyzing project information, as well as market conditions, growth expectations, and competitive insight. It also provides purpose and direction that aligns all members around a shared vision. We highlight vital strategies, operating models, key challenges, and potential roadblocks that could negatively impact the project. Our Agile discovery phase helps to confirm where the client wants to get to (desired state)? What exists today in terms of systems, tools, processes (current state)? And what we need to know and understand to get the organization to the desired state (gap)?
Moreover, these teams include eCommerce, logistics, supply chain, nationwide distribution, transport equipment, specialized transportation software, GPS, national carriers, and transportation operations functional and technical expertise. We apply proficient knowledge to determine the accuracy and reasonableness of all data. The focus is always to create a culture of trust, collaboration, and achievement within logistics ecosystems and with stakeholders. These projects are always complex and nonlinear. Accordingly, we use nonlinear Agile approaches to solve nonlinear problems. Nonlinear approaches have led to disruptive technology innovation. eCommerce is the preeminent example of disruptive technology—replacing the antiquated mail ordering systems and processes with the superior qualities and innovation of eCommerce.
Successfully leveraging disruptive technology innovations such as automation, IoT, digital twinning, trust in digital interactions, phygital spaces, smart buildings, and data wallets in eCommerce will be revolutionary. Our next blog, disruptive technology.
Author: Sean Delaney, MBA CSi’s SVP of Strategy
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